Frequently Asked Questions

View our frequently asked questions below. Don't hesitate to contact us if you have any additional questions.

How does the installation process work?

At The Light Wiz, our installation process is straightforward and hassle-free. First, you’ll schedule a consultation with us to discuss your vision and preferences. Our team will then assess your property and provide a customized design plan. On the installation day, our professionals will arrive on time, handle all the setup, and ensure that everything is safely and securely installed. After installation, we’ll test all lights to ensure they’re working perfectly before we leave.

Do you take down the lights after the holiday season?

Yes, we offer take-down services to safely remove your lights and decorations after the holiday season. Our team will come back to your property and carefully take down all installations, ensuring everything is stored properly for future use. This way, you can enjoy the holiday season without the stress of post-season cleanup!

When should I schedule my Christmas light installation?

We recommend scheduling your Christmas light installation as early as possible, ideally by mid-November. This allows us to accommodate your preferred date and gives you peace of mind as the holiday season approaches. Early bookings often ensure the best selection of designs and arrangements.

Do you provide the lights and decorations, or do I need to supply my own?

We provide high-quality lights and decorations as part of our service. You can choose from a variety of styles, colors, and themes to create your perfect holiday display. If you have specific items you’d like us to use, feel free to discuss this during your consultation!

Do you offer maintenance and repairs for the lights?

Absolutely! We stand by the quality of our installations. If you encounter any issues with your lights during the holiday season, just give us a call, and we’ll provide prompt maintenance and repairs at no extra charge. Your satisfaction is our top priority.

How do I prepare my property for installation?

To prepare your property for installation, please ensure that the areas where you want lights installed are accessible. If you have specific locations in mind, clear any obstacles or decorations from those areas. It’s also helpful to discuss any preferences or design ideas with our team beforehand so we can bring your vision to life. If you have pets, please keep them indoors during installation for their safety.